ZT: Bargaining in Beijing Is a Full-Contact Sport (English)


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送交者: Nixrreg 于 2007-08-05, 20:11:36:

回答: ZT: 痛并快乐的杀价经历 由 Nixrreg 于 2007-08-05, 20:09:08:

Bargaining in Beijing Is a Full-Contact Sport
2007年08月03日18:54

Some people love shopping in Beijing's markets, huge, multi-floor buildings filled with stalls selling everything from counterfeit Western name brands to custom-made suits. I am not one of them.

While it can be fun and exhilarating, I find the experience tense, frustrating and exhausting -- especially at the giant Hangqiao (pearl), Yaxiu and Silk Markets, three of the city's largest, which all lack the charm of smaller, outdoor markets found all over the world, including China's interior. You can't browse because of the aggressive salespeople -- especially if you're Western -- and you have to negotiate the price of everything. If you get tired or lose even a little will, you immediately become a guppie in a shark-filled pool.

It's gotten easier to bargain as my Chinese has improved and I've become savvier, but I still largely avoid the markets. I don't need to enter them for staple products and other shopping options have improved since we arrived in Beijing. I usually visit markets only when dragged by visitors anxious to find a bargain.

To test just how much better my skills have become and how much I was taken advantage of compared with a native, I ventured to the giant Silk Market with Sue Feng, a Chinese Wall Street Journal researcher. We shopped separately, each armed with 500 renminbi (about $66) and a shopping list: a pearl bracelet; a 'Polo' shirt; a silk wine bottle decoration; a child's silk dress; a silk scarf; and a kids' 'North Face' jacket.

The markets are filled with counterfeit goods from Versace overcoats to Nike shoes, products I disapprove of though I can't say I always avoid. Gucci, Chanel and other major brands have successfully sued the Silk Market's landlord, with whom they have subsequently tried to cooperate to bring the problem under control. They have had almost no success.

Joe Simone, a friend and attorney for many of the brands, says a market like this would be dealt with by the police in most other countries, but in China they are leaving enforcement to 'administrative authorities' who lack the power to investigate and arrest violators.

I certainly didn't note any improvement in this area since my first trip to China two and a half years ago when I visited Yaxiu with Andrew, a Chinese American friend who speaks fluent Mandarin. I was bewildered by the place but also fascinated by the immensity, the intensity and the huge range of products available. Nothing seemed impossible, but nothing quite seemed possible either.

Shopping at these places is a full-contact sport, with vendors screaming 'good price for you' and sometimes actually grabbing passersby and yanking them into their stalls. I let Andrew lead the way. The starting prices were twice as much for me as for him, and I enjoyed watching him deftly handle a wide range of different sales techniques. Sometimes they seemed on the verge of throwing punches, other times a young lady flirted heavily, stroking Andrew's forearm and batting her eyelashes. None of this could surprise me now.

Sue and I bid farewell near a huge banner preaching against selling fake items, in both English and Chinese. It read, 'Oppose to purchasing merchandise without authorization. Create a rational and fine shopping environment.' There were thousands of fake goods a stone's throw away. We were also just beside the booth selling official Olympics merchandise -- the one thing you rarely see counterfeited in Beijing, an enforcement often used to illustrate that the authorities can have an impact when they make the effort. One vendor told me that fake Olympics goods are regularly confiscated.

I should probably have spoken only English to really gauge the differences between a foreigner's and a native's shopping experience, but I couldn't bring myself to abandon my best defense against the wolves -- my hard-earned language skills. I decided to be particularly aggressive, making lowball bids before salespeople could set artificially high starting points.

Rather than negotiating with the woman who offered me a scarf for 150 renminbi, I approached two young women at another stall and, speaking Chinese, offered 20. They laughed and said 60. I said 30. They said 40. 'This is the usual foreigner starting price,' one said, pulling back a scarf to reveal a 1,676 renminbi ($223) price tag. No one would pay that, I insisted. They smiled: 'Someone does every day.'

I asked who gets to keep the money if they make such an absurd sale. They answered in unison: 'laoban' (boss). Joe had told me that many of these places are really exporters so I asked if I could buy 10,000 scarves. They said sure and took out a phone to call their boss. I said maybe next time and bid adieu.

When I picked up a pretty floral print silk dress, appropriately sized for my four-year-old daughter, the saleslady beat me to the punch, asking for 320 renminbi. I said 20. She said 150. I stuck to my guns and she offered 50. I got it for 30. Again, I spoke only Chinese. Handing me the dress, the salesgirl said, in English, 'You tough.'

These were good buys, which gave me an insurmountable lead over Sue, who paid 100 for a finer scarf, half the asking price. She paid 70 for the dress, down from 120. I had an advantage, having purchased many of these dresses before.

We both got pearl bracelets for 25, though hers included three strands and mine just one. I have no way of knowing the quality of either. The saleslady took out a knife to scratch powder off mine -- proof, she insisted, that the pearls were natural. Sue bargained down from 50, while I accepted what sounded like a fair price and the 'no bargaining' line that came with it.

Sue haggled the silk wine bottle decoration from 25 to 15, while I paid 25, down from 45. Our deals were surprisingly similar for the 'North Face' jackets, the first item I felt guilty buying; mine started at 650 and ended at 160. Hers went from 590 to 150. She negotiated an Oxford-style Polo shirt from 120 to 60. I took my short-sleeved Polo shirt down from 100 to 80, flattered by the saleslady's complimenting my Chinese and too tired to put up much of a fight.

Final tally: I spent 380 renminbi ($51) to her 440 ($59). She was a bit embarrassed, and I felt more relief than joy; maybe I'm not always getting ripped off after all. The anxiety I felt was not merely a matter of being a stranger in a strange land.

Over lunch, Sue related an unpleasant experience she had while waiting for me to finish up. She felt forced to buy a silk shirt she didn't want. After bargaining from 300 to 80, she tried to leave, only to have her exit blocked. The story reminded me of a recent visit to a local market in search of workout clothes. It is less intense and more pleasant than its larger cousins -- or so I thought. I bargained one woman down from 200 to 50 renminbi (about $6.50) then noticed that the stall next door had shorts I preferred. I went over and made the purchase. As I left, the first saleslady grabbed my arm and said, in English, 'You a crazy man! You said you buy shirt from me, short from her.'

'No, I didn't.' I started prying her fingers off my arm, but she squeezed tighter to deliver a final message: 'I hope you die in a car crash.' It was nasty, vicious and unnervingly specific.

Sue told me that she had finally coughed up 80 for the silk shirt, then felt violated and wondered why she had paid the money. It's hard to leave the markets feeling unsullied; I'm not sure if I feel better or worse that this is equally true for Chinese natives.


Alan Paul




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